Terms & Conditions

Welcome to Miraz Leather. These Terms and Conditions (“Terms”) govern your use of our website www.mirazleather.com and any purchases made through it. By accessing or using our website, you agree to comply with and be bound by the following Terms. Please read them carefully before placing an order.

1. General Information

Miraz Leather (“we,” “our,” “us”) designs, produces, and sells handcrafted leather goods in Pakistan. We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be posted on this page, and continued use of our website indicates your acceptance of those updates.

2. Products & Availability

All our products are handcrafted, which means each item may vary slightly in color, texture, or finish. These natural variations are part of the leather’s authenticity and are not considered defects.
We strive to keep our product listings and availability up to date, but certain items may become unavailable without notice.

3. Pricing & Payment

All prices listed on www.mirazleather.com are in Pakistani Rupees (PKR) and include applicable taxes.
We accept a variety of secure payment methods. Your payment details are processed safely through trusted third-party gateways, and we do not store sensitive payment information.

4. Shipping & Delivery

We offer free express shipping across Pakistan.
Orders are typically delivered within 2–4 business days.
Delivery timelines may vary for remote areas or during high seasonal demand.

5. Returns & Exchanges

You may return or exchange your product within 14 days of delivery, provided that the item is unused, in original condition, and in its original packaging.
Before sending a return, please contact our team at info@mirazleather.com for guidance.

Refunds are processed within 3–5 business days after receiving the returned item.

6. Warranty

All Miraz Leather products come with a 5-year limited warranty covering any defects in leather or hardware under normal use.
This warranty does not cover damage caused by misuse, accidents, exposure to extreme conditions, or unauthorized repairs.
If you encounter an issue within this period, please contact us at info@mirazleather.com, and our team will assist with repair or replacement as needed.

7. Intellectual Property

All content on this website — including text, images, designs, logos, and graphics — is the intellectual property of Miraz Leather and may not be reproduced or distributed without prior written consent.

8. Limitation of Liability

While we take every measure to ensure product quality and reliable service, Miraz Leather shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Contact Us

For any questions or concerns regarding these Terms and Conditions, please reach out to us at:
📧 info@mirazleather.com